Legal Notice Based on the Act on Specified Commercial Transactions
| Business Name | PCO, Inc. |
|---|---|
| Business Address | 9th Floor, KDX Kasuga Building, 1-15-15 Nishikata, Bunkyo-ku, Tokyo 113-0024, Japan |
| Representative and General Manager | Miki Nishida |
| Sales Manager | Naoko Miyashita |
| Website: | https://pcojapan.jp/ |
| Email: | smconf@pcojapan.jp |
| Phone: | 03-6734-0383 |
| Phone Hours: | 10:00–17:00 (excluding weekends, national holidays, year-end/New Year holidays, and summer holidays) |
| Sales Price (Service Fees) | From ¥100 to ¥50,000, depending on the product or service. Prices (including tax) are listed on each relevant page. |
| Sales Quantity Limitations | Limits may apply per product or service. Any such limitations will be noted on the relevant page. |
| Additional Charges | Shipping fees and handling charges may apply, depending on the product or service. These will be clearly indicated on the relevant page. |
| Payment Timing | All fees must be paid in advance. |
| Delivery Timing (Provision of Service) | Services are provided on the day of the event for conference participation, or within one week for annual membership services. |
| Payment Processing Time | Credit card payments are processed immediately. Convenience store payments are processed on the next business day. Domestic bank transfers must be completed within three days of placing the order. |
| Returns and Refund Policy |
＜Customer-Initiated Returns or Exchanges＞ Before shipping: Orders can be canceled by clicking the cancel button on the website. After shipping: Unopened items may be returned or exchanged for an item of equal or lesser value within 10 days of delivery. Customers are responsible for return shipping costs. Opened items are not eligible for return or exchange. ＜Defective Items＞ If a product is damaged or defective, it may be returned or exchanged at no cost. Please contact the Customer Support Center (03-6734-0383) for assistance. |
| Accepted Payment Methods | Credit card or convenience store payment. |
| Application Validity Period | For annual membership: Applications accepted at any time. For event participation: Valid until the stated application deadline. |